Privacy Policy

Last updated: November 4, 2026

1. Introduction

Rovelli & Co. ("we", "our", or "us") respects your personal privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit rovelliandco.com or engage with our private client desk.

2. Information We Collect

We may collect personal details that you provide directly to us, including:

Contact details (first and last name, email address, telephone number, shipping/billing address).
Order and sizing preferences for bespoke fashion appointments and consultations.
Communication records between you and our private concierge advisors.

3. Payment Processing & Data Security

Financial transactions are handled securely through our payment gateway partner, Freedom Pay. We do not store or process sensitive credit card numbers or CVV codes directly on our servers. All transactions comply with strict PCI-DSS Level 1 security standards and 3-D Secure.

4. How We Use Your Information

We use your data solely to fulfill orders, deliver private client consultations, manage invoices, communicate updates about your items, and improve our services.

5. Data Retention & Rights

You have the right to access, rectify, or request deletion of your personal data at any time. To exercise your rights, please contact us at client@rovelliandco.com.